The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Dining
Restaurant
Snack bar
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Children
Cots
Facilities for people with disabilities
Toilet for disabled
Room features
Air conditioning
Heating
Sitting area
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
27 Wentworth Ave,
Sydney,
Australia,
2010,
New South Wales
Map view
street view
27 Wentworth Ave,
Sydney,
Australia,
2010,
New South Wales
City landmarks
Opera House
Sydney Opera House
2.4
km
Park
Royal Botanic Gardens
2.0
km
Aquarium
SEA LIFE Sydney Aquarium
1.8
km
Gallery
Art Gallery of New South Wales
1.5
km
Park
Hyde Park
820 m
Sydney
Darling Harbour
1.6
km
Museum
Australian National Maritime Museum
2.1
km
Church
St Mary's Cathedral
920 m
Garden
Chinese Garden of Friendship
1.3
km
Bridge
Sydney Harbour Bridge
2.9
km
Mall
Queen Victoria Building
1.1
km
Sydney NSW 2000
Darling Harbour dining
1.2
km
Museum
Powerhouse Museum
1.2
km
Museum
Museum of Contemporary Art Australia
2.1
km
Sydney
Sydney Harbour
3.1
km
Museum
Hyde Park Barracks Museum
1.1
km
Zoo
WILD LIFE Sydney Zoo
1.8
km
Public Building
Sydney Town Hall
830 m
Westfield Centrepoint 100 Market St Retail Level 5
Sydney Tower Eye Observation Deck
1.3
km
Planetarium
Sydney Observatory
2.2
km
Mall
The Rocks
2.3
km
Public Building
Victoria Barracks
1.5
km
10 Macquarie St
The Mint
1.3
km
Museum
Madame Tussauds Sydney
1.9
km
Shopping Area
Central Park
1.5
km
Event hall
International Convention Centre Sydney
1.7
km
Mrs Macquaries Road
The Domain
2.1
km
Crown Street
Crown Street
1.6
km
Nearby
Museum
Australian Museum
590 m
Museum
Anzac Memorial
370 m
Restaurants
Cre Asion
10 m
101/21 Alberta Street
Knickknack
230 m
187 Liverpool St
Corduroy
50 m
4-14 Foster Street
Great Aunty Three
120 m
94 Wentworth Ave Surry Hills
Masala Bowl
430 m
382A Pitt St
Oporto
420 m
Level 1 Food Court Tenancy FC02
Mist Coffee
320 m
301 Castlereagh St
Sushi Train Oxford Square
380 m
Shop 15 55 Oxford St
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Convenient location
Friendly staff
Late room readiness
High dining prices
6.8/10
Nice
Rooms
6.5
Location
8.1
Service
6.6
Dining
5.7
Guest reviews
6.8/10
based on 25 reviews
3.5/5
based on 6930 reviews
7.7
7.7/10 based on 5975 reviews
#112 of 203 hotels in Sydney based on Tripadvisor
Lucy
United Kingdom,
April
2024
5.0/10
Upon arrival, the room wasn't clean, with what appeared to be faeces on the curtains, and no compensation was offered for the delayed check-in. The overnight stay was uncomfortable due to poor ventilation and old, cheap furnishings. The hotel seemed unprepared for guests with disabilities, disappointing my family members.
Rooms
5.0
The room cleanliness was subpar and uncomfortable, with questionable stains on the curtains.
Service
6.0
The staff were friendly but did not handle our check-in delay and room issues efficiently.
Location
5.0
The central location was convenient for accessing shopping areas, but the surrounding neighborhood was disappointing.
Dining
5.0
Facilities
5.0
The hotel lacked adequate facilities to accommodate guests with special needs.
Bert
United Kingdom,
April
2024
6.0/10
The hotel has a convenient location, great for exploring Sydney on foot and accessing public transport easily. The building could benefit from a facelift, revamping the interior.
Rooms
7.0
I was allocated a room right next to a lift on level 16, which was a bit inconvenient. It would have been nice to have room service available. The room did have a microwave, but overall, it felt a bit tired and in need of maintenance.
Service
5.0
The service was poor due to the ongoing refurbishments. The staff were slow in restocking and struggled to keep up with customer demands. Communication on the phones was challenging due to noise levels at the entrance. Improvements are needed in the efficiency of the check-in process.
Location
8.0
The hotel is conveniently located near many attractions in Sydney and offers easy access to public transport. The area is bustling but ideal for exploring on foot or traveling to the city stations and train stations.
Dining
5.0
The dining experience was ordinary, and I regret not opting for breakfast elsewhere. Advanced booking and payment at reception offered better value. Limited food options consisting of basic cheese and salami.
Facilities
6.0
The building's facilities need attention, including a major overhaul like renewing carpets and a fresh paint job.
Sylvia
United Kingdom,
March
2024
7.0/10
The hotel is conveniently located near major CBD attractions, making it easy to explore the city. While the rooms were spacious and clean, there was an issue with noise from a nearby pub. The service was a mixed bag, with quick responses but lacking the warmth of previous management. The location is safe and walkable, although some cleanliness issues were noted. Dining options were basic, but staff were accommodating. Overall, a decent stay with some room for improvement.
Rooms
7.0
The rooms were spacious and clean, but noise from the pub across the road was a drawback.
Service
6.0
The service was quick to respond, but lacked the warmth of previous management.
Location
8.0
The hotel's location near CBD attractions and the train station is convenient for exploring the city.
Dining
7.0
The dining options were basic but satisfactory.
Facilities
7.0
Max
United Kingdom,
December
2023
6.8/10
The hotel felt like a pyjama party for grown-ups, with small but clean and comfortable rooms that unfortunately reeked of cigarettes. The service, while prompt and helpful at times, also felt dismissive occasionally. The location was fantastic, close to major attractions and transportation hubs, but the dining experience left much to be desired with limited hours. Overall, a mixed experience with some highs and lows.
Rooms
7.0
Rooms were small but otherwise clean and comfortable, although they had a cigarette smell lingering.
Service
6.0
The service was prompt and helpful at times, but there were instances of dismissiveness.
Location
9.0
The hotel had a fantastic location, close to major attractions and transportation hubs.
Dining
5.0
The dining experience had limited hours which was disappointing for vacationers.
Facilities
7.0
Paul
United Kingdom,
December
2023
7.2/10
The hotel offers clean, quiet, and comfortable rooms with excellent climate control, albeit a bit cramped like many in this price range. The service was good overall, with lovely staff who accommodated an early check-in. The location is excellent, within walking distance to major attractions, although chaotic during my stay. The dining options were limited, prompting me to eat elsewhere, but the meals were decent. The facilities were sufficient for a comfortable stay.
Rooms
8.0
My room, although a bit cramped, was clean, quiet, and comfortable with excellent climate control.
Service
7.0
The staff were friendly and offered us an early check-in, which was much appreciated.
Location
8.0
The hotel's location was excellent, close to major attractions and amenities, though it was chaotic during my stay.
Dining
6.0
While the dining options were limited and the staff slow to restock, the meals provided were surprisingly good.
Facilities
7.0
The facilities were adequate for my needs during the stay.
Mary
United Kingdom,
November
2023
7.4/10
The hotel is conveniently close to Museum Train station and accessible to key tourist spots and transportation. The rooms, though needing updates, offered a spacious layout, but the late readiness was inconvenient. The cheerful and friendly service brightened the stay, yet the lack of room cleaning between visitors was concerning. The dining selection was varied and appealing, although the prices were comparatively high. The location scores highly for its proximity to city sites and transport connections.
Rooms
6.0
The rooms were spacious but in need of updates. The late readiness was inconvenient.
Service
7.0
I appreciated the cheerful and friendly service, but the lack of room cleaning between visitors was a drawback.
Location
9.0
The hotel's location near Museum Train station and convenient access to city sites and transportation made exploring the city easy.
Dining
7.0
The dining options were diverse, yet the prices were on the higher side.
Facilities
8.0
The hotel offered a range of facilities to enhance the stay.
Convenient location
Late room readiness
Bob
United States,
November
2023
7.4/10
I had a pleasant stay at the hotel; the rooms were comfortable, and the service was welcoming and helpful. The central location was convenient, but the dining options were limited. Overall, a good value for the money.
Rooms
8.0
The rooms were very comfortable and clean. I got exactly what I expected for the price, and being next to the Plant Room was a bonus.
Service
9.0
The staff, including the lady who cleaned our room, were welcoming and professional. They even handled a large group of tourists with patience.
Location
7.0
The central location was a plus, with many restaurants nearby. While it lacked dining options in-house, being close to the central station and attractions was great.
Dining
6.0
The dining experience was just average with limited food options, but the service was good and prompt.
Facilities
7.0
The hotel facilities were sufficient for a comfortable stay, but lacking in some dining options. The street food nearby was convenient for quick bites.
David
United Kingdom,
November
2023
5.4/10
Arriving at the room was a bit of a challenge as it was at the end of a corridor on a higher floor, and there was a delay in check-in, with poor cleanliness and urgent need for upgrades in the bathroom. Despite the discomfort of finding the room not properly cleaned and some unpleasant surprises like what appeared to be stains on the curtains, no compensation was offered. The location, however, made up for some of these issues with good connectivity to various attractions.
Rooms
5.0
The room, unfortunately, fell short of expectations with poor cleanliness and urgent need for upgrades.
Service
5.0
Despite some friendly interactions, one particular staff member lacked the expected customer service qualities, with a mix of unwelcoming behavior and efficient but cold service.
Location
8.0
The hotel's location was a strong point, providing easy access to various attractions and good connectivity.
Dining
5.0
The dining experience didn't live up to expectations, with issues like food not being refilled and lacking in temperature quality.
Facilities
7.0
Jacob
United Kingdom,
November
2023
6.2/10
The hotel had a mix of positives and negatives. The rooms were cozy and had useful amenities, but some cleanliness issues during our stay were off-putting. The service was lacking, with some staff being unfriendly and unresponsive. However, the location was great, close to key attractions and public transport. The dining experience was hit or miss, with some value for money. Facilities were average overall, with a need for improvement in some areas.
Rooms
7.0
The room was not serviced every day, but it was comfortable and equipped with useful appliances like a refrigerator and microwave.
Service
5.0
The service was disappointing, with some staff being rude and uncommunicative, especially during transactions.
Location
8.0
The hotel's location was convenient, close to tourist spots and public parks, making it easy to navigate around the city.
Dining
6.0
The dining options were not consistently fresh, but there were some good value choices available, especially when booked in advance.
Facilities
6.0
The facilities were average, without any standout features but sufficient for a comfortable stay.
Ken
United Kingdom,
October
2023
6.4/10
The hotel offers clean and well-serviced rooms, but lacks some amenities like dental products and robes. The service was exceptional upon arrival, but check-in experience was a bit lacking. The location is convenient, close to transport and attractions. Dining options were average with room for improvement. Overall, a decent stay with good value for money.
Rooms
7.0
The rooms were clean and serviced daily, but lacked some amenities like dental products and robes.
Service
6.0
The staff went above-and-beyond upon arrival but were a bit inexperienced during check-in.
Location
8.0
The location is convenient, with easy access to transport and nearby attractions.
Dining
5.0
The dining options were average with room for improvement.
Facilities
6.0
The facilities are decent but lacking in some essential amenities.
Paul
United Kingdom,
October
2023
6.0/10
The hotel rooms could use a little sprucing up. They were dirty, smelled bad, with dirty curtains and no coffee cups. Soap bars weren't replenished daily, and the fridge was dirty. Our room was too small for three people to sleep comfortably, lacking a couch and with a tiny bathroom. Although the location was convenient, the room size and cleanliness were disappointing, and customer service fell short.
Rooms
5.0
The room was small and not well-maintained.
Service
8.0
The service was friendly and accommodating, storing our bags before check-in.
Location
7.0
The location was perfect for accessing public transport easily and visiting attractions.
Dining
5.0
The dining experience varied, with good variety but some difficulties and limited selections.
Facilities
6.0
Peter
United Kingdom,
October
2023
7.4/10
The hotel had both positive and negative aspects. The rooms were comfortable and clean, but there were some cleanliness issues like dust on the bedside table and hair in the shower. The service was very helpful and courteous, although there were queues during check-in and checkout times. The location was excellent, within walking distance to many attractions and public transportation. The dining experience had its ups and downs, with some good value for money but also disappointments like dry bacon. Overall, the hotel offered a convenient stay with a few hiccups here and there.
Rooms
7.0
The rooms were comfortable and clean, despite some dirty areas like dust on the bedside table and hair in the shower.
Service
8.0
The service was very helpful and courteous, and they accommodated a room change for better cleanliness.
Location
9.0
The location was excellent, close to major attractions and public transportation, making it convenient for exploring the city.
Dining
6.0
The dining experience had its ups and downs, with some value for money but also disappointing items like dry bacon.
Facilities
7.0
The hotel offered basic facilities with no specific comments made.
great location
dirty areas
David
United Kingdom,
October
2023
7.8/10
Despite the room not being ready upon arrival and a slight cleanliness issue, the hotel rooms have always been clean and neat. The service, while providing good vibes, was not efficient and took more time than expected. The hotel's chaotic situation during my stay was managed well. The dining experience could do with more variety but overall very good. The location is convenient, close to many attractions and public transport, offering a safe and enjoyable stay.
Rooms
8.0
The rooms have always been clean and neat despite initial issues.
Service
7.0
The service provided good vibes but was not as efficient as expected.
Location
9.0
The location is convenient, close to many attractions and public transport, offering a safe and enjoyable stay.
Dining
7.0
The dining experience could use more variety but was overall very good.
Facilities
8.0
The hotel offers good facilities for a comfortable stay.
Stuart
United Kingdom,
October
2023
7.4/10
I had a good stay at the hotel with a few highlights and drawbacks. The rooms were great overall, but I noticed some bright red fingerprint stains on the wall. It would have been nice to have a fan to circulate the air better as the AC didn't reach the bed efficiently. The room itself was a bit tiny, but I still found it comfortable. The shower was terrific, the bed was cozy, and the air-conditioning worked well.
Rooms
8.0
The room was great despite some bright red fingerprint stains on the wall. It was a bit tiny but had a comfortable bed, terrific shower, and good air-conditioning.
Service
7.0
The service was good, although there was a mix of experiences. Donna was excellent, but some staff members were not very friendly upon our arrival. They did assist us promptly when we needed to change rooms.
Location
9.0
The location was very convenient for exploring Sydney CBD. It was easy to get around, and both Central and Museum Train Stations were a short walk away. There were plenty of restaurants nearby, making it a great choice for travelers.
Dining
6.0
The dining experience was okay, but a little basic and slightly overpriced. The advertised prices seemed misleading as the actual cost was higher, which was a downside. There wasn't much variety for vegetarians or travelers from India.
Facilities
7.0
The hotel had all the essential facilities and was well-equipped throughout. It would have been better if the dining options were more diverse and accurately priced.
Anthony
United Kingdom,
September
2023
7.8/10
The hotel provided me with a pleasant stay overall. The rooms were great for our needs, but the floors were disappointing. The in-house meal service could use improvement in terms of communication and availability of double beds. The high-speed internet for $10 a day is a fair deal considering the room rate.
Rooms
8.0
The rooms were perfect for what we needed, clean and comfortable.
Service
9.0
The staff was most pleasant and helpful throughout my stay.
Location
9.0
The hotel's location in Surry Hills is amazing, with easy access to public transport and close to major train stations and bus routes.
Dining
6.0
The dining options were limited and could be improved, especially for vegetarian guests.
Facilities
7.0
The facilities met our basic needs during the stay.